- Requirements Analysis
- Consultation
- Implementation
- Support
- Comprehensive review of relevant information and current IT processes for digitalization
- Assessment of existing IT service management solutions
- Alignment of IT requirements and goals
- Optimization of existing IT processes
- Development of new processes following ITIL guidelines
- Consultation on selecting the right ITSM software
- Digitalization for end-users
- Implementation of new ITSM processes into your infrastructure
- Replacement of inefficient solutions
- Process optimization for a profitable ITSM solution
- ITSM solution and digital workplace integration
- Ongoing consultation for new IT concepts and investments
- IT training and education for system administrators
- Regular support and software updates“