– Requirements Analysis
– Consultation
– Implementation
– Support
– Comprehensive review of relevant information and current IT processes for digitalization
– Assessment of existing IT service management solutions
– Alignment of IT requirements and goals
– Optimization of existing IT processes
– Development of new processes following ITIL guidelines
– Consultation on selecting the right ITSM software
– Digitalization for end-users
– Implementation of new ITSM processes into your infrastructure
– Replacement of inefficient solutions
– Process optimization for a profitable ITSM solution
– ITSM solution and digital workplace integration
– Ongoing consultation for new IT concepts and investments
– IT training and education for system administrators
– Regular support and software updates“
